Conference Schedule

TBD

The UC Health Hack 2017 focused on improving health care delivery using leading-edge technologies and methodologies. The event brought together a diverse, multidisciplinary group of technology professionals, engineers, clinicians, students, etc. to propose and create solutions to various challenges in health care today. Teams designed and rapidly developed their solutions over a two-day period, and then presented their concepts and prototypes to a panel of judges for prizes, recognition, and honors.

We have been talking about Accessibility for years. It is the right thing to do, it is UC Policy, and it is the law. Bring your laptop, roll up your sleeves and let’s start the work of making UC Digitally Accessible for all! In this hands-on workshop, participants will: • Walk-through several, mostly free, testing tools • Gain an understanding of the WCAG 2.0 Guidelines • Receive guidance to interpret and share testing results • Share experience and participate in open dialogue

How does a small downstream system create a connection to one of the biggest process and technology effort of the university - UCPath - when the latter is moving at its own force and pace with its own priorities and razor sharp goals? We will walk through the experience of the TCS Web Inquiry integration with UCPath Project – our assumptions, goals, barriers, and challenges, and how by staying flexible and agile, we are able to successfully establish our connectivity to UCPath.

Building and sustaining an IT Service Catalog focused on ease of use and driving toward self services and effective request management.

In every interaction, people make deposits or withdrawals of trust with individuals and organizations. Trust is the basis for great customer service, building strong collaborations, and alleviating tensions during challenging conversations. UC Berkeley’s Campus Shared Services IT has built a culture of trust to deliver 90% customer satisfaction rate for the last 4 years. Most campuses function on individual trust with many morale surveys pointing to great individual team trust but limited trust across silos. Viewing trust from an organizational perspective helps create an environment of innovation and resiliency and breaks down behaviors that create walls. Learn through an interactive game and discussion on how to build an organization that facilitates opportunities for trust deposits that cascade to encompass the entire organization.

The rapid growth and availability of data has created both an opportunity and a challenge for university researchers, students, and staff. This talk will focus on recent efforts at UCSF to provide instruction to the campus community in core analytical tools such as Python, R, SQL, and Unix. We’ll discuss the benefits of joining the Software Carpentry organization and how to identify staff and researchers who would like to join as instructors or assistants.

UCLA’s Mobilize Labs Group at OIT is collaborating on the exciting PRISMS research project to personalize the prediction of asthma symptoms in pediatric patients. The OIT group is building an EMA mhealth research app and dashboards to visualize data from the app and data collected from the wireless sensor kit that includes an android watch, a sensor equipped inhaler, spirometer and a wearable air beam particulate matter sensor. The PRISMS app (currently in the Google Play market) collects 15 different data sets, which include participant responses as well as user analytics around notifications and responses. Insights from this project are aimed at informing personalized algorithms for asthma symptom prevention in pediatric patients.

UC IT experts deliver technology for our users. It's what we do, and we’re really good at it. However, despite knowing how to deliver technology, we tend to ignore why that specific technology was chosen in the first place. A strategic technology decision that doesn't center on the higher ed user experience is likely doomed from the onset. This presentation will focus on a robust and highly structured methodology called Experience Analysis and Design (EAD). We will tell the story of how EAD helped our UC San Diego edtech team discover exactly what our students and faculty want in a Learning Management System (LMS). We will also show you how to get started with EAD and thus avoid the pitfalls of picking the wrong technology.

We have been talking about Accessibility for years. It is the right thing to do, it is UC Policy, and it is the law. Bring your laptop, roll up your sleeves and let’s start the work of making UC Digitally Accessible for all! In this hands-on workshop, participants will: • Walk-through several, mostly free, testing tools • Gain an understanding of the WCAG 2.0 Guidelines • Receive guidance to interpret and share testing results • Share experience and participate in open dialogue

You've written beautiful code, but how will your users know what to do? Including good documentation is the first step to keeping everyone on the same page (!) in terms of expectations and results. We will go over some basics of technical writing to enhance your skills.

The UCOP i-Innovate Initiative promotes constant innovation throughout our daily IT activities. We value imagination, new ideas, collaboration, and risk-taking. We invest in IT staff by creating opportunities to engage these values in the pursuit of innovation. We embrace failure as a learning opportunity. We believe that the best ideas can come from anyone in the organization. At one of our i-Innovate events this year - Innovation Week - our ITS staff took a deep dive on their most inventive ideas to demonstrate what is possible. Hear about how i-Innovate came together and what’s next.

In every interaction, people make deposits or withdrawals of trust with individuals and organizations. Trust is the basis for great customer service, building strong collaborations, and alleviating tensions during challenging conversations. UC Berkeley’s Campus Shared Services IT has built a culture of trust to deliver 90% customer satisfaction rate for the last 4 years. Most campuses function on individual trust with many morale surveys pointing to great individual team trust but limited trust across silos. Viewing trust from an organizational perspective helps create an environment of innovation and resiliency and breaks down behaviors that create walls. Learn through an interactive game and discussion on how to build an organization that facilitates opportunities for trust deposits that cascade to encompass the entire organization.

UCSD and SAP have been collaborating on a high-speed, in-memory analytic solution that simplifies student success analytics and reporting. This session will reveal the unique approach this solution uses to ingest any student data from any source and how it converts the data into easy-to-use curated views that have low levels of data granularity and can be accessed from any visualization and reporting tool. This new tool also enables event-driven personalized messaging to students that can accommodate needs ranging from in-class learning analytics to more traditional student success interventions.

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Learn how UC San Diego and UC Davis collaborate on the open source campus mobile app for a better student experience and stronger campus engagement.

This presentation will illustrate how analytic tools enhance training programs for Physician Residents and Fellows at UCSF. UCSF IT partnered with the Director of Quality & Safety for the Graduate Medical Education office to provide Residents and Fellows a summary of their clinical care experiences from the electronic health record (EHR). Previously, this information required laborious assembly by each trainee for licensing and accreditation purposes. Information was also made available to Program Directors to proactively manage the patient care experiences of their trainees. Two solutions were implemented including a dashboard and a reporting tool that automatically emails reports to trainees and Program Directors. Review of the project and demonstration of the dashboard will be provided, as well as presentation of individual and program specific scorecards.

Science is a team sport with teams that often span institutional boundaries, sometimes even international ones. We will review a CI vision, as well as its present implementation that addresses the need for an integrated CI broadly defined across multiple institutions and disciplines. We will discuss Science examples from a diverse set of disciplines stressing how these different examples make use of resources across institutions and business models. This infrastructure will include aspects of PRP, OSG, XSEDE, and commercial clouds. The Science examples include particle physics, gravitational wave detection, dark matter direct detection, as well as life sciences.

How can your Service Desk leverage knowledge management to improve operational efficiency and consistency through constant organizational change and staff turnover? This talk will focus on a balanced approach of: Tier 0, knowledge base self-service. Tier 1, service Desk Resolution Rate and Tier 2, escalation process improvement to minimize turnaround time.

Self-coaching is a technique used to monitor personal effectiveness and bring about a higher self-awareness. It is used best in monitoring negative thoughts, which can greatly effect one’s emotions, actions, and ultimately the bottom line. Participants will learn how to effectively self-coach, create an individual growth plan, and gain tips to effectively set and monitor goals.

The web development field is exploding right now with amazing tools, automations, and services. Let’s compare notes. This panel will engage with the audience to chat about the following topics: development workflow, tools and services, automation, deployment, stacks, frameworks, tips and tricks, experiences learned, and the future of higher-ed web.

Advancements in clinical research by universities like ours, the rest of the UC system, and others, result in millions of lives saved and improved. The medical community's understanding of all clinical conditions is contingent on the research done by our laboratories and clinics. It is for this reason that only one of the many research institutions - the NIH - spends 32 billion dollars a year on grants. However, it is our responsibility as researchers and leaders to protect the safety and privacy of our participants and patients. In this presentation, we will discuss the importance of HIPPA and the current methods we are using to de-identify all patient data that is collected.

Information technology continues to evolve at a rapid pace and is increasingly central to every aspect of teaching, research, and public service. New technology products and services can provide great benefit to the University in improving the way we work and innovate, but must meet a broad set of needs and be obtained in a timely manner. New technology can also present new risks that need to be effectively addressed. The new UC IT Sourcing Committee and UC Procurement Services have partnered to meet these needs and address these challenges. By working together to identify and prioritize new UC-wide IT agreements, we can effectively source and purchase technology products and services, while also appropriately addressing associated risks, and leveraging UC-wide demand to do both at the lowest total cost of ownership.

The UC Tech Slack has been a grassroots movement that took shape a year ago at UCCSC 16 with the merging of multiple UC-wide Slack teams to one inclusive UC Tech Slack team. Since that time, we have grown to almost 2,000 UC technology professionals sending over 600,000 messages. Come learn more about the UC Tech slack community and offer your opinion on how we should manage this going forward. Also hear how some of our community are using UC Tech to broaden their collaboration across campuses.

Introduction to "Strategic Data Modeling", a structured approach for performing an enterprise-level “top down” data analysis. “Islands of data” exist within any organization. When successfully followed, a data model is created that can help consolidate these “islands”. The approach relies on functional analysis so the data model is resistant to changes to internal work flows. The structured approach will be described as will a case study.

Starting with an open source vendor provided product, UCI customized enterprise research administration software to fit the needs of the university

Training is an excellent way to educate customers, employees, and partners about your department’s products, services, and processes. The complexity of material, the cultural environment, and the needs of your target audience are considerations to take into account -- along with resources and constraints, such as budget, availability of trainers, and implementation schedules. Thankfully, you have a variety of training methods to choose from to ensure your product rollouts or technical implementations are successfully received by your audience. In this session, we will explore the advantages and limitations of five training formats, and the scenarios that suit them best.

Migrating enterprise applications to the cloud can achieve high availability, increased performance, better security, and cost optimization, so long as there are clear migration goals and a good strategy. In this session, you will learn about UCI’s enterprise cloud migration strategy and get insight into the various phases of our migration project, including our application assessment criteria for evaluating cloud readiness. You will also learn about some aspects of our architecture in AWS, including our scheme for separating applications in AWS, our use of AWS accounts and VPCs, and some details of our security design and how our AWS environment connects to campus and to the Internet.

Hiring the right candidate can be difficult. Most recruitments include a familiar set of questions and settings that the candidate can prepare for and complete without having the necessary skills or experience. Academic Web Technologies at UCI developed a new interview method inspired by our own Agile process and the real world demands of the job. By participating in a simulation of workplace challenges, candidates were introduced to our team’s workflow and culture. Our hope was that we would identify candidates with relevant skills and the potential to excel. We will discuss our process and evaluate its success, in hopes of inspiring other teams to break out of the interviewing mold and improve their chances of finding the right fit.

Whatever your development methodology, good project planning is important. Agile processes, like Scrum, Kanban, and Lean, address how to conduct iterative development day-to-day, but they don’t directly address how to plan a focused project. Bookending your Agile (or even traditional!) project with inclusive kick-off and closing activities can help set the stage for success. We will discuss practical activities that help earn buy-in and develop a focused vision that is shared by the development team and stakeholders alike. We will see how that vision helps to control scope and deliver value. And lastly, we will talk about the importance of creating space to look back and learn from our experiences.

The UC IT Architecture Committees Body of Knowledge (EABok) contains many principle, standard, and guideline artifacts (EAAs). Each EAA was informed by ITAC, national and international standards and best practices to address UC needs for security engineering across a broad spectrum of development, integration, and COTS projects. Many campuses have adopted EAAs, including your campus. Drop by for a crash course on all the security centric EAAs, request new ones and have your security questions answered.

Does the idea of consolidating and migrating highly available systems keep you up at night? Do you worry about the sustainability of large enterprise applications? Is your organization stuck on aging platforms? Do you wonder how you will be able to update your systems while minimizing impact on patient care and critical business functions? So do we! Come learn how the UCSF ECM team used careful planning and an interactive testing approach to migrate 4 environments, 38 clustered physical and virtual servers, and 22 million document images from San Francisco to Quincy, WA with less than 2 hours of downtime.

Instructional Design Faculty Support Mobile Special Interest Group will share experiences in developing a cross-campus project on mobile learning. Particular attention will be paid to the IRB process with more than three UC campuses, the nuts and bolts of collaboration strategies, and developing a research project and agenda. We will discuss the role that defining mobile learning had in the design of our research. Finally, we will share preliminary results from our mixed-methods study.

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Research increasingly shows that IT can have real and transformative impact IF we are part of the business and academic conversation alongside faculty and administrators – BEFORE decisions are made. This is a change in the way of doing business —not just using tech expertise to do technology as well as we can, but using tech expertise to inform academic choices and design academic solutions with technology in mind. It means being in the room, “in community” with faculty and administrators from the get-go. How to do this? Hear about two successful examples of IT at the center of academic community at UCLA: (1) technologists and faculty co-hosting a regional infrastructure symposium, and (2) resident technologists at the center of an academic innovation hub.

In alignment with the UC Information Technology Architecture Committee (ITAC) vision, our department embarked on developing an Enterprise Architecture discipline and established an Architecture Review Board (ARB) in July 2014. Over the years, and working together with SMEs across the department, the ARB has matured, developed processes and standards, and reviewed and adopted standardized technologies. We are now able to demonstrate and measure the value of our enterprise architecture discipline. In this session, we will share how we moved what were great ideas and concepts into working solutions and standards that solve real architecture challenges.

In our roles as IT professionals, we may be called upon to teach both individuals and groups with varying levels of confidence with technology. However, as technologists we may feel more comfortable behind a computer screen than in front of a group. Here, we'll explore techniques that will help you navigate the murky waters of public speaking while touching on useful skills for any workplace, such as communication and presentation skills, creativity, flexibility, and active listening. We'll also focus on ways to minimize technical jargon while leading sessions that inspire adult learners, building their confidence for a better overall learning experience.

The Drupal content management system lets you build data management applications quickly, while leveraging the functionality of Drupal core and thousands of contributed modules. I'll describe a code-based approach to building a data management application with Drupal as the framework. This approach takes advantage of core Drupal features including roles, permissions, access control, form validation and processing, and templating. The system is built as a collection of related Drupal modules, taking an aspect oriented programming (AOP) approach. This allows building a generic framework that supports different capabilities for different installations. The system can operate stand-alone or with data feeds from outside systems.

Management says “Cloud First”, now what? --Step 1: Determine a migration strategy. What moves and when? Check! --Step 2: Gather a talented group of engineers. Check! --Step 3: Begin architecting for the cloud... If only it were that simple. UCSC’s migration of enterprise systems from our on-premise data center to IAAS (Infrastructure as a Service -- AWS) is made possible by breaking down traditional silos between functional groups within IT. Learn how System Administrators, Application Administrators, DBAs, Developers, Security and Network analysts are rolling up their sleeves and putting aside traditional roles to get the job done.