Conference Schedule

If a University provides no other IT service, it will always need to manage identities. Otherwise, it has no way of knowing who its students, staff and faculty are. This panel will bring together Identity experts from several campuses to discuss the future vision for identity management, how you’ll be logging in and keeping bad actors out in the coming years and decades.

kraken provides a modular infrastructure for the complete lecture recording workflow; from scheduling to distribution, including encoding, processing and publishing. We leverage some off-the-shelf technologies and developed some components in-house where we can provide added-value such as automation, processing, and integration between sub-systems. Scheduling uses Google Calendar events to automate lecture recording and encoding while providing event notifications via Slack and in-class recording lights controlled via IFTTT. Both the instructor’s camera and the presented content are simultaneously recorded with Wirecast. Processing and automation are achieved with scripting and Cycling ‘74 Max and published to our LMS, where students will watch recorded lectures using our interactive player. All recordings and metadata are archived using Box.

Like all the UC's, UCSF has a staggering amount of data available for all areas of its mission. Making sense of what data is available has been a challenge that results in multiple sources of the truth, differing values for the same measure on separate reports, etc. We will present learnings and outcomes around the design, build and deployment of a home-grown enterprise-level metadata cataloging system.

In the current cost-constrained environment of our UC-System, we often have to come up with innovative and unconventional deployments of hardware and software. Researchers need quick access to the latest technology, and we can often repurpose existing hardware combined with open-source software to build avant-garde systems.

A real live developer and system administrator will share the stage and tell the tale of how to provision application services the devops way with docker and Amazon Web Services (AWS).

Are you tired of committees and collaborations that seem to never make progress? Have you started calculating the cost of excessively long meetings using public salary data? If you enjoy collaborating with colleagues for the greater good, that is probably why you attend UCCSC every year. Our campuses are diverse, and we need to work together to advance the mission of our universities. Instead of more collaboration and committees, we can more quickly solve big problems utilizing a coordinated approach across organizations by adapting industry standard agile practices to initiatives that have nothing to do with software development. We are using this approach for Aggie Desktop, an initiative to redesign the service delivery model of desktop computing at UC Davis inspired by Berkeley Desktop.

As IT professionals, we are looked at by our colleagues, friends and families as knowledgable about cybersecurity. We have built a 2-page checklist for personal cybersecurity and privacy practices that we have successfully used as the basis of a "Cybersecurity Checkup." In our experience, the checkup sessions improve cybersecurity and open the door to discuss larger IT topics, such as those affecting research projects, departments, and divisions. These in turn lead to greater engagement with campus leadership. In this session, we propose to share the contents of the checkup instrument and discuss how it has been used to open channels of communication that were previously closed or undeveloped. Our hope is that you adopt the checkup as a tool to help you expand dialog on larger IT related issues across campus.

UC Merced brought it's very first Technology Enhanced Active Learning (TEAL) Room online this spring and it's been quite an adventure! Come to this show & tell, lessons learned about technology choices, administrative considerations, and process development that may help you in the future!

The UX design process strives to create the best experience for users while meeting an organization’s business goals. The UC San Diego Library consciously applied this process in its most recent website redesign, from initial planning to the design and build stages of the project. We will discuss our decisions about selecting and using multiple UX tools and methodologies and the effect this approach has had on the project.

Share our technology review process that is utilized for all IT purchases at UCD Health. Lessons learned and successes. How can we leverage our review process and share with other UC's?

The University of California system is world-class with its impactful mission and strategy, not to mention its desirable geographical location. But it’s the culture of an organization that keeps employees there -- engaged, productive, and excited about what they do. Culture builds a brand, builds loyalty, and makes it a place no one wants to leave. Defining and establishing the right culture in any organization takes time and thought. It’s a hard thing to get right, but there are seeds that can be planted to cultivate the right culture. Learn about some of the seeds that we’re planting in our IT organization to make it an engaging place that people will flock to, including Passion Inventory, Values to live by, Peer Advocates, and Culture Club!

Developers and system administrators should not be at odds with one another. In the DevOps culture, we are on the same team working arm-in-arm to create and support applications critical to the mission of the organization. The UCLA Library's developer and operations teams are using Ansible as the common tool to empower each other to build robust reproducible environments. This presentation will demonstrate the procedure we use for creating local Ansible test environments that mimic our production Red Hat Enterprise Linux systems. We will review the open source tools used to create this test environment (vagrant, virtualbox, and kickstart) and the support workflow our teams use for our web services and applications.

A project initiative at UCSB to perform a “Risk Assessment” of a campus “critical system” with the objective of creating a “Downtime Prevention Plan”. The assessment process identifies components of a critical system and includes recommended actions to prevent or minimize downtime. This presentation will define the “Risk Assessment” process and present a case study to illustrate how the risk assessment was performed.

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Wildlife monitoring is essential to a wide range of scientific activities and societal interests. Digital photography provides an effective, non-intrusive way to monitor wildlife. It is safe, cost effective, and accessible to people with a wide range of backgrounds. To scale the process of wildlife monitoring in remote locations, researchers are increasingly turning to automatically activated, battery, or solar powered trail cameras. We present a hybrid cloud application that leverages UC IT and Google Cloud Platform to perform automatic classification of images collected by trail cameras. Our system integrates recent advances in Internet-of-Things, open source software, and cloud services for deep learning, data analytics, and image processing to provide easy access to labeled images by scientists and citizen scientists via the web.

As a programmer Analyst at the UC system, we often face the challenge of performing a diverse variety of IT tasks from applications, system administration, and support to application development in order to provide a solution to the problem where there is no over the shelf-solution. Symfony 3.0 provides an easy to use, flexible, and well documented and professionally support framework.

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How to build a sustainable Research Computing community on campus and encourage the community members to exchange research computing ideas and learn tricks of the trade from seasoned HPC users and experts.

Lear how the Ilios team at UCSF is using a micro-application architecture and the EmberJs framework to do everything from prototyping new features to putting small interactions with large data sets into production.

Can cloud storage replace the on-premise file server? Will we save any money if we use cloud storage? We will cover how the costs shift: hardware, staff time, operational expenses. The cost of running file servers on premise can be very expensive. Ensuring reliability, backups with disaster recovery, and business continuity can be a challenge. We will cover lessons learned from applying the Amazon Storage Gateway as a file server volume at our college. During this presentation, we will compare premise solutions to the AWS Storage Gateway and provide a demo on how easy it is to provision cloud storage. We will leave adequate time for discussion and questions.

Learn about healthcare's newest application development and integration standards and how to use them to build secure, scalable applications that are launched from the electronic health record (EHR) system. SMART-on-FHIR is a combination of two new healthcare standards: HL7's Fast Healthcare Interoperability Resource (FHIR) standard is the modern API architecture for healthcare and Substitutable Medical Applications and Reusable Technology (SMART) is an applications architecture built on open technology standards. We will provide examples of how UCSF researchers have built SMART-on-FHIR applications to improve patient care. Also learn about how the UCSF Center for Digital Health Innovation is partnering with Cisco to co-develop a platform utilizing these standards to build apps that improve patient outcomes, increase care efficiency, and improve treatment effectiveness and organizational performance.

Last year, a small team from 5 UC locations worked together to develop and offer system wide resources and events for National Cyber Security Awareness Month. The collaboration was so successful that the team decided to transition this one-time effort to an ongoing collaboration on information security awareness. The workgroup that resulted includes representatives from 11 UC locations and has been meeting regularly since January. Come learn about this unique workgroup, why we think it is important, how we operate, our goals, what we’ve tackled so far, what we still hope to accomplish, and how to use this resource.

Build collaboration and engagement into your culture, nurture your rising stars, and develop your future leaders with an IT staff development and mentorship program. Learn how to start your own, or enhance the one you have. Everything from getting buy-in and support from leadership, building your brand, designing a curriculum, selecting a cohort, running a mentor match, creating value for the organization with team projects, and how to tie the work you do to the mission. Build your own IT development and mentorship program – you can do it; we can help.

In 2016, the eSports industry produced an estimated $493 million in revenue and in 2019 it is projected to surpass $1 billion. With eSports growing as fast as it is, your University may look into starting its own eSports program. We would like to share our experience and knowledge of both eSports and the technology that makes it work. We will also share some of the challenges we experienced and more importantly how to avoid them. A team of FIVE panelists will cover various aspects of the eSports program. The Topics to be covered include: The creation of the eSports program, The UCI eSports Arena, the Technology behind the arena, Women in eSports/gaming, and what we think the future holds for eSports. Panelists: Mark Deppe - Acting Esports Director Kathy Chiang - Esports Arena Coordinator Aakash Shah - UCI Windows Services Group Patrick Lemon - Classroom Technology Support Sarkis Daglian - Associate Director of OIT Client Services Moderator TBD

As a programmer Analyst at the UC system, we often face the challenge of performing a diverse variety of IT tasks from applications, system administration, and support to application development in order to provide a solution to the problem where there is no over the shelf-solution. Symfony 3.0 provides an easy to use, flexible, and well documented and professionally support framework.

Zoom has been adopted as a video conferencing platform across the UC. Is it a tool for Faculty? Business Services? Or Students? YES! Each audience uses this tool in very different ways and this session will cover rolling out to different audiences and lessons learned/helpful tips for supporting each type of audience.

We launched UCSF Box in 2013, and our users immediately asked, "Can we store PHI on Box?" Box signed a BAA in 2014, but we still had to tell our users, "No PHI" until we had a technical solution for protecting it. Enter CipherCloud, which monitors changes in Box and passes files to our DLP system to be scanned for UCSF PHI. PHI is encrypted and stays encrypted when downloaded. Users get a Secure folder where all* content is encrypted. We launched Secure Box in 2016, and use exploded. We can report on PHI, stop people from sharing it outside of UCSF, and be certain that no one from outside of UCSF can read it. Say "yes" to storing PHI in the cloud!

Linking high stakes curriculum management tools with evaluation management software is a challenge faced by many institutions. This session will describe how one health professions school bridged this gap and transformed the generation of their course and lecturer evaluations from a complex manual process into an automated process. This has resulted in better support for both students and faculty and has freed up school IT resources for higher-level projects. We’ll look at the challenges faced by the project team (a highly collaborative group from across our campus including central IT, educational technologists, curriculum management programmers), examine the model that was developed and discuss how our work could be reused by others in the education technology space.

The cloud is changing higher education and is already enabling leading academic researchers to conduct groundbreaking research faster and more cost-effectively than ever before. PI and post-doc researchers are able to provision supercomputing-magnitude resources quickly, access massive data sets, perform compute-intensive analyses, share data for collaboration, and share results for peer review and publishing. The cloud enables them to access massive technical resources rapidly and pay only for what they use. We would have panel member from each campus to discuss how each campus is handling research computing in the cloud.

Integrating the EHR (Electronic Health Record) is a key strategic component for many Medical Centers, more so now than ever. Whether integrating within the organization or beyond, there are many problems to solve. At UCSF, we would like to share the use of the tools we implemented to solve some of these challenges. In addition to our traditional interface engine, we have implemented an EMPI (Electronic Master Patient Index) to tackle the issue of patient identity across organizations. In addition, we also implemented an ESB (Enterprise Service Bus) and API Manager to integrate modern applications using API’s and to support FHIR (Fast Healthcare Interoperability Resources). We hope to share the lessons learned in implementing these tools and to show their value to our enterprise.

There has been a lot of conflicting research as to whether telecommuting is good or bad for an organization. Ultimately it always comes down to “it depends” on many different factors. Join us for a conversation on determining if telecommuting is right for your group, management and tools for a mixed environment, and strategies you can use to convince, encourage, and accept telecommuting as an alternative to a typical work schedule.

This session will present ways that UCOP has integrated tools such as Tableau Reporting, Quest Stat into Service Now. We will present four case studies (two on reporting and two on Integration with Stat) of this integration and how each case provided efficiencies and time savings for staff. This presentation will also go into some technical details regarding how it was achieved.

Come and learn about CAP, UCLA’s new Content App Platform, built by the Mobilize Labs team at OIT. Creating mobile apps has never been simpler, regardless of your level of technical skill. Whether you want to engage your faculty, staff, or student populations, enhance your department’s communications or improve customer satisfaction, creating a powerful mobile experience can be done in no time with UCLA’s new simple solution called the Content App Platform (CAP). UCLA’s Mobilize Labs (ML) Team at OIT is developing CAP to be a next generation system, using React JS, React Native, and Couch DB. CAP lets you enter data into a web-based cloud, which then sends the content in real-time to the iOS and Android native app clients via JSON based APIs.

The UC Davis Trusted Data Platform is a NIST 800-171 compliant environment entirely hosted within Amazon Web Services. In this talk, we’ll walk through the architecture and discuss ways that other UCs can leverage the model for secure research computing.

UC has a legal requirement to make sure we buy technology that meets our electronic accessibility policy, which was sponsored by the IT Leadership Council (ITLC). This talk will introduce you to the UC purchasing guidelines for accessibility and help you understand how to read responses from vendors. Learn best practices to make sure what we are buying is accessible to all members of the UC community!

UCSF moved its Moodle online learning environment to the cloud using AWS (Amazon Web Services) in 2016. AWS is great, but we had to learn which AWS products work and don’t work for us, and how to work around them. We'll show you our architecture and how we automate deployments with Ansible and Git.

In a world of development containers and cloud-based solutions where new application environments are created as quickly as they are destroyed, there is a need for developers to not have to register each new application instance they standup with the campus's SSO authentication service. At UCSC, we recently wrote an app to abstract our campus's single sign-on auth service. This presentation will discuss and demonstrate our approach to this topic.

Due to the changing climate of American healthcare, a shift in focus from treating the patient as an individual to treating a population has ensued. As a result, the formation of Accountable Care Organizations (ACOs) encourages improvement in clinical practice, financial responsibility, and quality of care. UCSD Health is leveraging advances in data analytics, such as patient registries, care gap identification, and self-service reporting tools to support this new frontier. The use of the analytic tools developed in-house garner increased quality of care while minimizing effort and expense.

UCSF will describe the business case of the path that led to sourcing. We will share the experience of leveraging an outsource company for operations; what we have learned and what changes we made.